Empowered Managers, Empowered Teams

 

This programme builds team spirit and provides practical strategies towards resolving issues within the team. The interactive programme is presented to teams at any level over a period of two to three days. An outdoor activity can also be incorporated. Facilitation, appropriate role-plays and simulations are used to promote application of skills.Charissa Empowers Managers

A pre-training needs analysis, conducted with individuals by means of a questionnaire, and with management through consultation, will determine which of the following components will be explored and applied during the programme:

MANAGEMENT & SUPERVISORY SKILLS

  • Listening and speaking skills
  • Making and taking decisions
  • Managing with Authority
  • Time management
  • Emotional intelligence and time management
  • Dealing with employees´ personal problems

TEAM BUILDING

  • Building team spirit
  • Ensuring cohesive functioning
  • Performing optimally on the job
  • Looking at employee´s strengths
  • Building good relationships

TEAM MOTIVATION

  • Giving and receiving positive feedback in the workplace
  • Building and motivating others in your team
  • Communicating your needs effectively
  • Dealing with conflict as soon as it happens
  • Praising, uplifting and supporting team members

GOAL SETTING AND PERSONAL MISSION STATEMENT

  • Setting our own short and long-term goals
  • Exploring the importance of goal setting
  • Developing our own personal mission statement
  • Incorporating our values, goals and ethics
  • Becoming motivated by our goals

CHANGE MANAGEMENT

  • Managing and coping with change constructively
  • Seeing change in a positive light
  • Changing attitude
  • Reviewing the future positively
  • Managing differently and effectively during change

CONFLICT MANAGEMENT

  • Understanding what conflict is and its causes
  • Dealing with incompatible personalities
  • Coping with unresolved conflicts
  • Exploring your primary conflict coping style
  • Managing interpersonal, inter-group and inter-organisational conflict

PROBLEM SOLVING AND CREATIVE THINKING

  • Solving problems creatively
  • Using problem-solving skills
  • Understanding what creativity is
  • Discovering the importance of creative thinking
  • Bringing creativity into the workplace and our lives

CULTURAL DIVERSITY

  • Learning about and understanding other cultures
  • Respecting “the other” – a culture that is different from yours
  • Working effectively in a multi-cultural context
  • Recognizing and defusing racial tension
  • Dealing with feelings of anger, hate, helplessness from past racial conflict

CORPORATE CULTURE AND CLIMATE

  • Understanding organisational behaviour
  • Working within the organisation´s mission statement
  • Defining culture
  • Discovering the prevalent climate in your organisation

LEADERSHIP SKILLS AND DELEGATION

  • Leadership vs. Managing, leadership as part of management
  • Leadership theories and selecting the appropriate style
  • Overcoming barriers to delegation
  • Selecting & understanding – what to delegate
  • Implementing the six-step delegation process

TIME MANAGEMENT AND EFFECTIVE MEETINGS

  • Understanding what effective time management is
  • Clarifying priorities
  • Dealing with interruptions
  • Using an open-door policy
  • Guarding your time – effective systems
  • Dealing with procrastination and the inability to say no
  • Defining roles: chairperson, minute-taker, participants
  • Managing conflict in meetings

SUPPORT THROUGH RESTRUCTURING AND RETRENCHMENT

  • Conducting support group meetings & individual counseling
  • Providing a forum to allow fears to be expressed
  • Training skills (change management, coping strategies, communication, conflict
  • management, self-empowerment and staff motivation)