This programme builds team spirit and provides practical strategies towards resolving issues within the team. The interactive programme is presented to teams at any level over a period of two to three days. An outdoor activity can also be incorporated. Facilitation, appropriate role-plays and simulations are used to promote application of skills.
A pre-training needs analysis, conducted with individuals by means of a questionnaire, and with management through consultation, will determine which of the following components will be explored and applied during the programme:
MANAGEMENT & SUPERVISORY SKILLS
- Listening and speaking skills
- Making and taking decisions
- Managing with Authority
- Time management
- Emotional intelligence and time management
- Dealing with employees´ personal problems
TEAM BUILDING
- Building team spirit
- Ensuring cohesive functioning
- Performing optimally on the job
- Looking at employee´s strengths
- Building good relationships
TEAM MOTIVATION
- Giving and receiving positive feedback in the workplace
- Building and motivating others in your team
- Communicating your needs effectively
- Dealing with conflict as soon as it happens
- Praising, uplifting and supporting team members
GOAL SETTING AND PERSONAL MISSION STATEMENT
- Setting our own short and long-term goals
- Exploring the importance of goal setting
- Developing our own personal mission statement
- Incorporating our values, goals and ethics
- Becoming motivated by our goals
CHANGE MANAGEMENT
- Managing and coping with change constructively
- Seeing change in a positive light
- Changing attitude
- Reviewing the future positively
- Managing differently and effectively during change
CONFLICT MANAGEMENT
- Understanding what conflict is and its causes
- Dealing with incompatible personalities
- Coping with unresolved conflicts
- Exploring your primary conflict coping style
- Managing interpersonal, inter-group and inter-organisational conflict
PROBLEM SOLVING AND CREATIVE THINKING
- Solving problems creatively
- Using problem-solving skills
- Understanding what creativity is
- Discovering the importance of creative thinking
- Bringing creativity into the workplace and our lives
CULTURAL DIVERSITY
- Learning about and understanding other cultures
- Respecting “the other” – a culture that is different from yours
- Working effectively in a multi-cultural context
- Recognizing and defusing racial tension
- Dealing with feelings of anger, hate, helplessness from past racial conflict
CORPORATE CULTURE AND CLIMATE
- Understanding organisational behaviour
- Working within the organisation´s mission statement
- Defining culture
- Discovering the prevalent climate in your organisation
LEADERSHIP SKILLS AND DELEGATION
- Leadership vs. Managing, leadership as part of management
- Leadership theories and selecting the appropriate style
- Overcoming barriers to delegation
- Selecting & understanding – what to delegate
- Implementing the six-step delegation process
TIME MANAGEMENT AND EFFECTIVE MEETINGS
- Understanding what effective time management is
- Clarifying priorities
- Dealing with interruptions
- Using an open-door policy
- Guarding your time – effective systems
- Dealing with procrastination and the inability to say no
- Defining roles: chairperson, minute-taker, participants
- Managing conflict in meetings
SUPPORT THROUGH RESTRUCTURING AND RETRENCHMENT
- Conducting support group meetings & individual counseling
- Providing a forum to allow fears to be expressed
- Training skills (change management, coping strategies, communication, conflict
- management, self-empowerment and staff motivation)
